I will implement and optimize your zendesk
1 day for delivery
I am a Certified Zendesk Administrator, Zendesk Guide and Zendesk Talks Specialist and he has over 10 years of experience using, managing and developing Zendesk.
Through business, I became an implementation and technology partner for Zendesk.
If you're looking to purchase a Zendesk account, or have recently purchased one, but aren't sure how to make it work for your business needs, I can help.
The process begins with an assessment of your current online support processes:
What support channels do you offer your customers? (email, phone, chat, social)
How many agents does Zendesk have?
Business-specific requirements (e.g. connecting Zendesk to Woocommerce, Shopify, etc.)
Once your requirements are identified, we'll apply best practices and make suggestions for setting up Zendesk.
Outline detailed scope, timeline and costs. If necessary, schedule online training at the end of your project to ensure you're well prepared to use and maintain Zendesk.
Please contact me before ordering. It will help you assess your customer support needs and requirements.
What do I get with the basic gig?
You will get an hour of Zendesk work/consultation. This is usually enough to troubleshoot issues in your Zendesk, optimize Zendesk settings, create a custom report or two on Zendesk Explore, and many more.
I have been using Zendesk for a while. Can you help optimize it?
Absolutely, I offer a Zendesk Health Check package where I would login to your Zendesk instance and assess current settings and gaps of actionnable items to improve your Zendesk setup. The health check result will be delivered in ppt/pdf format and I will walk you through the result via Zoom.
Do you need access to my Zendesk?
This is preferable so I efficiently configure your Zendesk. I'm also open to signing an NDA if needed. If access to Zendesk is not possible, we can schedule a call via Zoom and configure Zendesk together.
I am very pleased with the delivery. I will be back for more orders
Excellent! Perfect communication! Revision! Price!
Second cooperation and for sure there will be 3rd one.
Smooth transaction and provided all the necessary service needed!
This was a great experience!! I’m very happy with the final result !! I will be using your service again!!
I am a repeater buyer. Looking forward to working with you again!
I am so happy with the performer's work. I will keep coming back to them for all of my future work
I will be using you again soon! I am really happy with the delivery and hoping to work with you again
very professional and i'm happy with the result! highly recommended!
It was very easy to work with you. You definitely understood my project. Thank you and I will be using you again.
You may also like the following gigs