I will implement and optimize your zendesk
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I am a Certified Zendesk Administrator, Zendesk Guide and Zendesk Talks Specialist and he has over 10 years of experience using, managing and developing Zendesk.
Through business, I became an implementation and technology partner for Zendesk.
If you're looking to purchase a Zendesk account, or have recently purchased one, but aren't sure how to make it work for your business needs, I can help.
The process begins with an assessment of your current online support processes:
What support channels do you offer your customers? (email, phone, chat, social)
How many agents does Zendesk have?
Business-specific requirements (e.g. connecting Zendesk to Woocommerce, Shopify, etc.)
Once your requirements are identified, we'll apply best practices and make suggestions for setting up Zendesk.
Outline detailed scope, timeline and costs. If necessary, schedule online training at the end of your project to ensure you're well prepared to use and maintain Zendesk.
Please contact me before ordering. It will help you assess your customer support needs and requirements.
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